How do you suspend a client’s membership, say for a month? So she won’t be charged then after a month, her monthly membership will continue.
Thanks in advance!
How do you suspend a client’s membership, say for a month? So she won’t be charged then after a month, her monthly membership will continue.
Thanks in advance!
Hey there!
As memberships can be cancelled anytime, your client can cancel their membership (they’ll have the remainder of their term to use the credit) and then once they are ready to resubscribe they can just resubscribe.
Let me know if this helps and if you have any further questions
Best wishes,
Jenny
Can we do it on our end?
Yes, you can You can go to your client profile on your admin site > click Credit > Click Cancel next to their membership.
Kind regards,
Jenny