Payments not the same as what's advertised

I have set up a course as a certain amount but when people pay for it they are paying less. I have no idea what I should do as when I go in to manage courses and look at the course it says the amount I want it to be , but when the payment is taken its a different amount.

Hey there,

Was the course set as a different price at any point prior? If you let us know the below information via we can take a closer look for you

  • Business Account Name
  • Business Account Email
  • Course Name
  • Correct and Incorrect course pricing
  • Your client names and emails that experience this issue

We look forward to helping you with this.

Best wishes,