Why is my promo code not working?

Client Facing
1

Below are some common reasons we see why a promo code won’t process on the client-facing schedule URL;

  1. The valid start date is in the future. The promo code will only be able to be redeemed within the start and end date.

  2. The promo code is not entered exactly the same way as it has been set up, this includes case sensitivity.

  3. A class pack has not been applied.